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Coronavirus - Immediate Changes to Our Services
In order to comply with social distancing, and for the safety of our staff, we are making some significant changes to the types of appointments we offer, and how we interact with you. We are still dedicated to providing the highest level of veterinary care and ensuring animal welfare, but we need to protect our staff first and foremost.
Changes to Appointments
We are now offering puppy and kitten vaccinations, 1st year boosters, and all rabbit vaccinations. Rabies vaccinations can be booked in if they are about to expire. Annual boosters are beginning to be booked in gradually – you may experience a small delay for your appointment. Kennel cough can be booked only when attending for an annual booster or vaccination.
We are now offering cat and bitch spays, and cat castrates. Dog castrates are being delayed by up to 2 months. Rabbits are not being neutered at this time, and should be kept in same sex groups.
Dentals may be performed where extractions are needed,but not for general scale and polish treatments.
We are seeing any sick or injured animals, and animals due medication checks. We are currently unable to offer routine claw clips and anal gland expressions.
We are still providing our emergency service.
We are now CARD ONLY
Collecting Food/Medication and Attending Appointments
Medication and food collections. Please wait outside and call to advise us that you have arrived. We will take payment over the phone, bring the medication/food and leave it at the front/back door.
We ask all clients to wait in the car/car park, and call in when you have arrived for your appointment. We will come and get you when it’s time for your appointment, and if we feel it’s suitable, may conduct an examination of your pet in our consult rooms whilst you wait in the car. In these instances we will talk to you on the phone during the consultation to discuss our findings, so please make sure you have a mobile phone with you.