New Member of the Family?

So you’ve picked up your new bundle of fluff – now what? Book in for a free check with a nurse who will give your new puppy or kitten a check over and advise you on how best to look after them. Though if you have any concerns about their health then you must book in with a vet instead.

It’s all about making their first visit to the vets fun and friendly and to get them used to coming into practice – plus we love to make a fuss of them too!

Simply call your local Mercer and Hughes reception and request your free new puppy or kitten check.

Your New Puppy or Kitten Check

  • Discuss their flea and worm requirements
  • What vaccinations they require and when
  • Chat about our Pet Healthcare Plan
  • What food to feed them
  • The best leads and collars to use
  • Different bedding types
  • Crate training advice
  • Toilet training advice
  • Suitable toys
  • Introduction to socialising
  • Enrol for Puppy Pre-School¬†if you wish to take part
  • Check your new pet is fit and healthy (with a vet check only)
new puppy kitten

The Vet Will See You Now

You may prefer to have your new puppy or kitten seen by a vet. This is particularly important if you feel they may be unwell or have an underlying condition.

They will perform a full general health check¬†particularly checking for any obvious congenital defects such as heart murmurs or hernias. The vet is also the best person to check your pet’s vaccination status and the best vaccination course to follow.

We would like to advise our Saffron Walden customers that there will be some disruption due to the car park entrance being widened. This work is not being carried out by ourselves and we apologise for any inconvenience caused.