Moving Away

From Mercer and Hughes Veterinary Surgeons

Moving Away?

Thinking of leaving us? We would really appreciate learning more about how you found your experience with us and your decisions for leaving. All feedback is treated in confidence and is used to help improve our services.

Leaving Client Feedback

Please fill about the form below if you are leaving us. It will help us let us know what we are doing right, where we are going wrong and what we can do to improve.

Please include your postcode

Please include your postcode

Please add you reasons for leaving.

Please leave any additional comments about our fees. How do you feel in general about our charges? Did we keep you informed of ongoing costs? Did we provide estimates and were they clear and accurate?

Are there any products or services we don't currently offer that you think we should?

Please give details of our level of customer service, from your dealings with our receptionists, nurses and vets.

Is there anything we can do that may persuade you to come back to M&H?