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For routine vet and vet nurse appointments

Video Consultations

We are now offering video consultations. To book a  video consultation, please select Saffron Walden in the booking tool below.

You will be emailed a link with instructions which will connect you to the vet for your consultation. Please make sure you are available 5 minutes before your appointment. Thank you.

Video consultations are £20 and will require payment before the start of the consultation – a receptionist will give you a call prior to your appointment, or the vet will take payment before the consultation begins.

If you have an iPad or tablet, we have found that these often provide us with a better quality image.

As we are unable to carry out a physical assessment of your pet, we may still require you to visit us at the surgery for an appointment if we feel it is clinically necessary.

Please note that our Stansted and Bocking surgeries are temporarily closed during the COVID-19 Coronavirus pandemic.

Book your pet’s next vet appointment at any of our vet surgeries using our online booking system

Convenient and easy to do, you don’t even have to be registered with us to do so.

Alternatively, call your preferred Mercer and Hughes Vet Surgery to speak to our receptionists.

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Coronavirus COVID-19

If you are currently self-isolating, please DO NOT attend the surgery and follow the guidance on our Coronavirus – Help Us Help You page

Vet Rota

Would you like to see the same vet each time? Ask reception when you call and they can see if there is an available appointment with your chosen vet. 

Alternatively, use the link to the vet’s rotas to see when your preferred vet should be consulting. It is also possible to filter appointments by vet’s names via the online booking system.