Ashley Plows – RVN – Head Nurse

head vet nurse Ashley PlowsI first started my nursing career at a charity hospital in 2009, then moved to a smaller clinic to start and complete my veterinary nursing qualification. I qualified in January 2017 and started working at Mercer and Hughes in May. I am keen on expanding my knowledge and continuing to learn more about the profession. I have 2 dogs, a rescue staffie cross called Jaybo and a long haired Chihuahua called Myla Moo – who rules the house! Outside of work I enjoy spending time with my family (especially the fluffy ones with 4 legs!), visiting new places across the world and making my new house a home!

Jackie Morgans – RVN ISFMCertFN – Deputy Head Nurse

vet nurse Jackie MorgansI qualified as a veterinary nurse in 1997 and spent 12 years working in a referral hospital in Gloucestershire, where I was head nurse. I joined Mercer and Hughes in 2010. My main interests are anything feline, particularly cat behaviour. I completed the International society of Feline Medicine, Certificate in Feline Behaviour and advanced nursing in October 2012. I am currently studying for the ISFM Advanced Certificate in cat behaviour. I also have an interest in tortoises and organise the bi-annual tortoise evenings held at our Saffron Walden surgery. I am also involved with the training of student veterinary nurses, having spent eleven years as a qualified NVQ assessor, and I am now one of Mercer and Hughes clinical coaches.

In my spare time I enjoy socialising with friends, arts and crafts, and gardening. I have a tortoise Herbie (65yrs) and a naughty kitten Millie.

Ciara Seager – Senior RVN – Dunmow Surgery

I first joined Mercer and Hughes in 2011 on a placement year whilst studying for my Veterinary Nursing Science degree at the University of the West of England (Hartpury College). In 2013 I graduated and came back to Mercer and Hughes full time. After two years I decided to go on an adventure working and travelling around Australia, New Zealand and Thailand for a year. Having returned home I started back at Mercer and Hughes as a senior nurse at the Dunmow surgery. I enjoy medical nursing and am hoping to study in relation to this in the future. At home I have a Springer Spaniel puppy called Barkley. In my spare time I enjoy horse riding, going out with friends and seeing the big wide world.

Carolyn Turrall – RVN Dunmow and Stansted Surgery


After qualifying in 2005, I was keen to experience working in different veterinary settings so I travelled around the country as a locum working in first opinion, hospital and referral practices to gain experience. As a locum nurse, I regularly worked for Mercer and Hughes as a surgical and clinic nurse, and in October 2015 I was pleased to be offered a permanent position. I currently work at both the Dunmow and Stansted surgeries and very much enjoy meeting the clients and their animals who attend the nurse clinics. I have a passion for dogs and I am currently studying diplomas in puppy care, dog training and behaviour. I also have great pleasure in running monthly puppy preschools  at Dunmow, where I offer elememtary advice on training and behaviour. I have two dogs Max and Kimba, two cats Tish and Jasper and at the weekend I can be found helping out at my family’s small holding, tending to the goats, geese, ducks, chickens and sheep.

Cat Wilson – Senior RVN – Stansted Surgery

vet nurse Cat WilsonI have been with Mercer and Hughes since 2009, I have taken different roles within the nursing team over the years, these days I can mostly be found at our Stansted surgery and occasionally the Saffron Walden Hospital. In addition to the usual daily nursing activities I take a great interest in “small furries” and birds, but most of all rabbits. I’ve had rabbits myself for most of my life and enjoy helping the bunnies I see in practice. This isn’t to the exclusion of cats and dogs – I love them all! I live near Cambridge with my husband and our extensive family of pets – at weekends I can usually be found down the garden with our rabbits, chickens and ducks.

Amanda Robinson – Night RVN

I have been nursing for 15 years and over this time I have worked in small animal practices and specialist referral centres. I enjoy all aspects of my role but especially surgical nursing, emergency and critical care. I joined Mercer and Hughes in 2016 as a Night RVN where I provide out of hours care to the patients in the hospital as well as assisting the vet with a variety of medical and surgical emergencies. At home I am kept busy with my four dogs, five cats and six rabbits!! I also enjoy attending agility classes with my youngest dog, Henry, going for walking holidays and playing the piano.

Michaela Last – Student Veterinary Nurse

I joined Mercer and Hughes in January 2015 as a consult assistant and I am now a student veterinary nurse. I have always had a great interest in animals but this has grown stronger with my various work experiences. I have a particular interest in dogs and I am currently studying for a canine behaviour qualification alongside my nursing, and I also enjoy running the puppy parties at Saffron Walden. At home I have a variety of animals including a German shepherd Roxy, Staffie x Evie, Chihuahua x Yorkie Betty, Rabbit Lily, a hamster and several fish. In my spare time I like to spend time with friends, or training and walking the dogs.

Rebecca Rowe-Wakeling – Student Veterinary Nurse

I first started working for Mercer and Hughes in 2013 when I was lucky enough to get a placement for work experience. I then volunteered until the beginning of 2015 when I was offered a part time job as a consult assistant. I started my first year of training to be a veterinary nurse in December 2015. Since then I have been working in the practice and attending college one day a week. At home I have three dogs, one chinchilla, a gerbil and five cats, two of which I fostered from the practice. From a young age I have always aspired to work with animals and I one day hope to specialise in larger animals.

Katie Tofts – Student Veterinary Nurse

vet nurse Katie ToftsI joined Mercer and Hughes in June 2016 for my placement as part of my veterinary nursing degree. I was lucky enough to be given the opportunity to continue my studies as a first year diploma student which means I can learn on the job! I now attend college once a week and work the rest of the week at the practice. I am thoroughly enjoying all aspects of learning. In my spare time I enjoy spending time with my friends, family and my very vocal cat called Jane.

Emily Bird – Student Veterinary Nurse

student vet nurse Emily BirdI first began working at the Saffron Walden branch in 2012 as a consult assistant and evening helper. I am now here as a degree placement student in my first year of studying to become a veterinary nurse at the Royal Veterinary College in London. I have a rescue cat from Mercer and Hughes, called Darcie, who is an amputee with 3 legs, and a new Rough Collie puppy called Ronnie. I spend my free time with my friends and family and drinking lots of tea!

Jessica Denton – Student Veterinary Nurse

student vet nurse JessI am currently a second year student studying at the College of Animal Welfare. I joined Mercer and Hughes in January 2017, but started my training in September 2016 as a placement student in Essex. I often spend my free time studying for my exams and revising, but outside of this and work, I enjoy spending time with my friends and family. I also have a collection of animals at home which I help to look after, including two dogs (a naughty Jack Russell called Poppy and a gorgeous Dachshund cross called Bruce) two cats (Max and Lilly), 2 chinchillas and a snake. I am currently focusing on getting through my exams before I decide on whether to specialise in a specific area but hope to be able to continue to keep learning after I qualify. My favourite dog breeds (which I adore) are Corgis and Dachshunds.

Emma Crosby – Night RVN

Night RVN Emma CrosbyI have been for Mercer and Hughes for almost 3 years after qualifying as an RVN in 2014. When I left school I studied Animal Care, but then changed careers and became a mortgage advisor, working in London, before I started a family. I returned to the veterinary industry 10+ years ago and have never looked back! I joined Mercer and Hughes in June 2014 as a trainee veterinary nurse after completing the majority of my training at another practice, qualifying as an RVN in August 2015.  After working a combination of days and nights at both Dunmow and Saffron Walden I now work as the night nurse at the Saffron Walden hospital. At home I have three cats (Buzz, Phoebe and Tiger-Lily) and a crazy Boston terrier called Winston.

Rach Booth – RVN

Rachel Booth Vet NurseI completed my nursing training working at the Woolpack in Buntingford. After qualifying in 2017 from the College of Animal Welfare, I returned to work at Mercer and Hughes where I had previously worked as a consult assistant. I have two lovely dogs, Charlie, a Spaniel cross and Bruisy, a Scottie/Jack Russel/Trouble maker! I spend my free time with my husband and family. I love to travel and see new places and try to get down the gym as often as I can.

We would like to advise our Saffron Walden customers that there will be some disruption due to the car park entrance being widened. This work is not being carried out by ourselves and we apologise for any inconvenience caused.