How to Contact the Emergency Vet

01799 522082

If you have a small animal out of hours emergency, please contact the surgery on 01799 522082 and you will be given information on how to contact the duty vet.

In-House Emergency Vet Service

Mercer and Hughes provides a 24 hour emergency vet service for all our small animal clients at our Saffron Walden vet hospital where staff are on site 24 hours a day, 7 days a week. Our emergency vet service is provided for registered clients at all of our branches.

Please note, there are no staff at our Great Dunmow, Bocking and Stansted branches outside of our displayed opening hours.

Other Important Numbers

Farm Emergency

In case of a Farm Animal Emergency you will need to contact Westpoint Vets – 01306 628489.

Stansted/Saffron Walden Equine Emergency

Saffron Walden or Stansted area then please contact Rossdales on
Herts Team – 01462 790221 or
Newmarket Team 01638 663150.

Dunmow/Braintree Equine Emergency

Great Dunmow and surrounding area – The Acorns Veterinary Clinic – 07805 770726

Providing Out Of Hours and Emergency Veterinary Care

All veterinary surgeons in the UK have a responsibility to provide 24- hour emergency first aid and pain relief to animals according to their skills and the specific situation. The Royal College of Veterinary Surgeons has recently updated its guidance on emergency care which has placed more emphasis on the owners’ legal responsibilities for their animals. In most cases the treatment of an animal will be able to be carried out most effectively by you bringing it to our Saffron Walden veterinary hospital, where we have all the equipment and facilities for emergency treatment.

Look after your pet with out Pet Healthcare Plan and spread the cost of routine vets visits, vaccinations and flea and worming treatment

The RCVS states;

“Owners are responsible for transporting their animals to a veterinary practice, including in emergency situations. The RCVS encourages owners to think about how they can do this and make plans before an emergency arises. Examples include their own transport, a family member, friend or neighbour’s transport, an animal ambulance or a taxi service that will transport animals.”