Out of hours emergency service
Mercer and Hughes provides a 24 hour emergency service for all our small animal clients that are registered with us. Our emergency service is provided for registered clients at all of our branches and is managed from the Saffron Walden Hospital where there are staff on site 24 hours a day, 7 days a week. Please note, there are no staff at our Great Dunmow and Stansted branches out of our displayed opening hours.
If you have a small animal out of hours emergency, please contact the surgery on 01799 522082 and you will be given information on how to contact the duty vet.
In case of a Farm Animal Emergency you will need to contact Westpoint Vets – 01306 628489.
In case of an Equine Emergency you will need to contact either:
If situated in Great Dunmow and surrounding area – The Acorns Veterinary Clinic – 07805 770726.
If situated in The Saffron Walden or Stansted area then please contact Rossdales
on Herts Team – 01462 790221 or Newmarket Team 01638 663150.
All veterinary surgeons in the UK have a responsibility to provide 24- hour emergency first aid and pain relief to animals according to their skills and the specific situation. The Royal College of Veterinary Surgeons has recently updated its guidance on emergency care which has placed more emphasis on the owners’ legal responsibilities for their animals. In most cases the treatment of an animal will be able to be carried out most effectively by bringing it in to our Saffron Walden surgery, where we have all the equipment and facilities for emergency treatment. The RCVS states;
“Owners are responsible for transporting their animals to a veterinary practice, including in emergency situations. The RCVS encourages owners to think about how they can do this and make plans before an emergency arises. Examples include their own transport, a family member, friend or neighbour’s transport, an animal ambulance or a taxi service that will transport animals.”