Client Feedback Form
Please complete the form below to leave us feedback. We appreciate all types of feedback whether good or bad.
Please add any comments you have regarding our fees. Do you feel our charges reflect our level of service? How do you feel in general about our charges? Did we keep you informed of ongoing costs? Did we provide estimates and were they clear and accurate?
Are there any products or services we don't currently offer that you think we should?
We publish the vets rota online to try and make it easier to see the same vet if you wish.
Is there anything you particularly like/dislike. Is there anything else you would like to see?
Leaving Client Feedback Form
Please fill about the form below if you are leaving us. It will help us let us know what we are doing right, where we are going wrong and what we can do to improve.
Please leave any additional comments about our fees. How do you feel in general about our charges? Did we keep you informed of ongoing costs? Did we provide estimates and were they clear and accurate?
Please give details of our level of customer service, from your dealings with our receptionists, nurses and vets.
Please add you reasons for leaving.
Is there anything we can do that may persuade you to come back to M&H?